Analytics & Cookies

We collect limited personal information to understand how our website is used and to improve performance. This may include your IP address, browser and device information, pages visited, clicks, scrolling, and timestamps.

We use cookies and similar technologies to operate the website and analyse traffic. Essential cookies are always enabled. Analytics cookies are only used if you accept our cookie banner.

Analytics data is provided to Squarespace, our website hosting and analytics provider.

Customer Information

When you place an order, we collect information needed to process and deliver it, such as your name, email address, phone number, billing and shipping address, and purchase details.

This information is shared with:

• Squarespace (to operate our online store)

• Payment processors (to securely process payments)

• Shipping providers (to deliver your order)

During checkout, address details may be auto-completed using Google Places to improve your experience.

Forms & Enquiries

If you submit a form on our website, we collect the information you provide so we can respond to your enquiry. This data is stored and managed through Squarespace and any connected services we use to manage customer communications.

Website Visitors

Our website is hosted by Squarespace, which may collect information such as your IP address, browser details, and pages viewed to operate, protect, and improve its services. More information is available in Squarespace’s Privacy Policy.

Customer Accounts

If you create an account, we store your contact details and order history to improve checkout, customer service, and account management. This information is managed through Squarespace.

Emails

We may send:

• Order and account emails (such as order confirmations and shipping updates). These are required and cannot be unsubscribed from.

• Abandoned cart emails, sent within 24 hours if you enter your email and leave items in your cart. You can unsubscribe via the email.

• Marketing emails, which you can unsubscribe from at any time using the link in the email.

Email services are managed through Squarespace or our chosen email provider.

Sharing & Third-Party Services

If share buttons are enabled, third-party platforms may receive information such as your IP address, browser details, and the page you choose to share.

Our website also uses Google Fonts and Adobe Fonts. These services may receive limited technical information to display fonts correctly.