TERMS & conditions
Last updated: January 2026
By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully before using our site or placing an order.
1. General
These Terms & Conditions apply to all visitors, users, and customers of this website. We reserve the right to update or change these terms at any time. Continued use of the site means you accept any changes.
2. Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without notice.
Colours and product images are displayed as accurately as possible; however, we cannot guarantee your device’s display will perfectly reflect the actual product.
3. Pricing
All prices are listed in [AUD] and include or exclude GST as stated on the website. Prices may change at any time without notice.
4. Orders & Payment
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or incorrect pricing.
Payment must be received in full before orders are processed and shipped.
5. Shipping
Shipping times provided are estimates only. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Risk of loss passes to you once the order has been dispatched.
6. Returns & Refunds
Returns and refunds are handled in accordance with our Returns Policy and applicable Australian Consumer Law.
Custom or personalised items may not be eligible for return unless faulty.
7. Intellectual Property
All content on this website, including logos, designs, images, text, and graphics, is the property of Capistry HQ Pty Ltd and may not be copied, reproduced, or used without written permission.
8. Use of Website
You agree not to misuse this website or use it for unlawful purposes. Any attempt to interfere with the site’s operation or security is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased.
Nothing in these Terms excludes rights you are entitled to under Australian Consumer Law.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
12. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: info@capistryhq.com.au
